Empathy can be seen to play a positive contribution towards the positive outcomes within the client. Empathic, patient centre care can be seen according to Fitzgerald, Heywood, Bikker and Mercer (2014) as a much higher satisfaction rate not only by the practitioners but also by the clients themselves. Empathy is a concept that helps patients have a sense of feeling heard and understood suggested by (Adams 2012). Within saying this it helps a client expose information that they might be afraid to share as they feel fear of being judged or looked at differently. Showing empathy by a practitioner can give the client a sense of calmness and decreases their anxiety and anxiousness. This can also help the practitioner focus on the main reasons as to why the client might be in a current situation. Within the scope of empathy, I will be able to show compassion for the client, with no judgment, I will also be able to connect with them within an emotional level, so they feel a sense of comfort and believe they are safe. With having a thorough understanding of empathy this will allow me to not sympathize with the client but rather allow me to see how they feel if i was in their shoes.
Communication in health ePortfolio 